Can't Use Canon EF 24-70 mm f/2.8 L

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lnicole
Posts: 7
Joined: 06.11.2020 19:00

Can't Use Canon EF 24-70 mm f/2.8 L

Post by lnicole »

I can use Remote no problems with my Canon 5D MK III and my Canon 100mm Macro. Sometimes though, I need to use my Canon EF 24-70 mm f/2.8 L for larger table top shots. I can't get it to work with remote though. It refuses to focus. If I try to focus using the arrows in Remote, the lens zooms wildly and goes out of focus. What can I do to make it work? Thanks!
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Catherine
Posts: 1157
Joined: 29.04.2019 22:38

Re: Can't Use Canon EF 24-70 mm f/2.8 L

Post by Catherine »

Make sure the lens is set to full range if it has a range switch.
Try switching the lens to MF.
Let me know if the above doesn't help.
Szumi
Posts: 7
Joined: 26.02.2017 00:36

Re: Can't Use Canon EF 24-70 mm f/2.8 L

Post by Szumi »

Today I used my EF 24-70 f2.8 II on a 6D to do a table top shot to make sure Helicon Remote worked with my new Samsung S23. It worked great for me.
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