Hi,
Is the Canon EOS R8 a supported camera?
I see it here as one of the supported cameras - http://www.heliconsoft.com/supported-cameras/.
But when I start up Helicon Remote with my Canon EOS R8 connected to my computer I get this message (attached screenshot).
Any help would really be appreciated.
This software is a lifesaver for me!
Canon R8 Support?
Re: Canon R8 Support?
Hi, sorry for the confusion, we have just updated Helicon Remote and now R8 really is supported, please download the new version of the program: https://www.heliconsoft.com/downloads/HeliconRemote.exe
Re: Canon R8 Support?
Just tested it out and it works!
Thanks so much
Thanks so much
Re: Canon R8 Support?
Hi,
Unfortunately I've run into another problem
Now when I open Helicon Remote, I get the following message (attached screenshot).
Any help would greatly be appreciated, thank you!
Unfortunately I've run into another problem
Now when I open Helicon Remote, I get the following message (attached screenshot).
Any help would greatly be appreciated, thank you!
- Attachments
-
- Helicon Problem #2.jpg
- (204.14 KiB) Not downloaded yet
Re: Canon R8 Support?
Hi, please do as the message says: if or when it crashes again, restart the program and send a bug report (menu - Help - Report a bug).