Error while capturing

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FletcherImages
Posts: 4
Joined: 24.01.2023 18:55

Error while capturing

Post by FletcherImages »

I've not been having any issues until this morning. This error message started showing up. I meet or exceed all of the stated requirements in this error message. A little help please.
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Catherine
Posts: 1195
Joined: 29.04.2019 22:38

Re: Error while capturing

Post by Catherine »

It's not an error in Helicon Focus itself; Windows has refused to either create the file or write the data to it. We don't know why, but usually it's one of the listed possibilities.
How exactly were you saving, was it a "Save as" dialog where you literally navigated to the target folder? Or was it "Save all" or auto-save in the batch mode? Is it possible that the indicated folder ("Hekicon Remote") doesn't actually exist?
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