Camera take picture when Helicon Remote connect

[soulraver77]

When Helicon Remote or Helicon Remote mobile connect to my Canon EOS R6 Mark II, the camera take automatically a picture. When the bracketing function is active, the camera take the pucture series. Is this normal?

[Catherine]

The single shot is normal. What kind of bracketing do you mean?

[soulraver77]

For example when focus brecketing is activated in the cam. The camera take all the entire number of images that I have specified.

[Catherine]

Yes, the software sends the command to take one shot, but the camera interprets it according to the settings and decides to take a series. It's undesirable, but normal. We will have to figure out how to control this function, send the command to disable bracketing, then revert it back after shooting. And if something goes wrong during this period (USB cable is unplugged, the battery dies, the software crashes) your original settings won't be restored. Which is why we don't want to go there whenever at all possible.

[soulraver77]

OK. Thank You.