Notification when saving

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Rayban
Posts: 12
Joined: 13.11.2018 20:39

Notification when saving

Post by Rayban »

Hi. What is the reason for the warning text that appears when I save a stacked image in tif format?

"Save image
Failed to write image metadata: C:/AAArode/Temp/
AO0A7393.CR3: The file contains data of an unknown image type
Last error: 0"

Windows 11 and canon r6 mk2 raw file
Helicon Focus 8.3.1.1

Thanks for help.
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Catherine
Posts: 1872
Joined: 29.04.2019 23:38

Re: Notification when saving

Post by Catherine »

Hello,

Metdata (EXIF) cannot be transferred from CR3 to TIFF files, so you get this warning. The files are still saved, but no EXIF in them. Solutions:
1. Save the result to DNG.
2. Export your CR3 files as DNG if you're using Capture One or Lightroom.
3. Use Helicon Focus 9 Beta, but I recommend waiting until it goes out of beta and using the other workarounds until then.
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