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Re: Mac M1 support

Posted: 15.03.2022 12:00
by solarez
GetUp wrote: 14.03.2022 19:43 12.3 Monterey was released today. M1 Pro macbook pro still doesnt work with GPU acceleration
Please, look at the attached screenshot
https://andreylv.d.pr/p7DM0j
I do confirm. Same here.

Re: Mac M1 support

Posted: 24.03.2022 02:53
by alex_vv
Same issue, no OpenCL. Performance is really bad.

Re: Mac M1 support

Posted: 24.03.2022 14:36
by GetUp
I was reporting this issue more than 2 months ago, the answer was, dont use the beta, and everything will work, when OS will be released. Not good.

Re: Mac M1 support

Posted: 24.03.2022 15:21
by Alnitak
It's disappointing but right now I'm not as concerned about it as I am about the folks at HeliconSoft--they are located in Kharkiv in Ukraine which has been under artillery and rocket bombardment by the Russian invaders. I hope they are all safe and I will worry about my software update some other day.

Re: Mac M1 support

Posted: 25.03.2022 14:16
by alex_vv
Alnitak wrote: 24.03.2022 15:21 It's disappointing but right now I'm not as concerned about it as I am about the folks at HeliconSoft--they are located in Kharkiv in Ukraine which has been under artillery and rocket bombardment by the Russian invaders. I hope they are all safe and I will worry about my software update some other day.
Oh… yeah no kidding. I hope you are all safe!

Re: Mac M1 support

Posted: 03.04.2022 14:06
by Catherine
Thank you very much for your genuine concern. We're all fine, but we can no longer work in our office, and most of us were forced to leave Kharkiv. We are still working the best we can, though, and will continue to improve and support our software.

As for the matter of this topic: since macOS 12.0, Apple made it so that we must update Helicon Focus each time a new macOS version is released in order for OpenCL to work. We have made the update on the same day when macOS 12.3 became available for our M1 Mac, but we have delayed releasing this version due to some more issues we want to solve and changes we want to make. We will release the new version of Helicon Focus in the next few days.

For the same reason, if you have not updated to the latest macOS, but you have the new version of Helicon Focus, OpenCL will not work - you will need an older version that corresponds to your older version of macOS. Or you can disable OpenCL temporarily.

Re: Mac M1 support

Posted: 04.04.2022 22:13
by Catherine

Re: Mac M1 support

Posted: 12.07.2022 11:04
by chickboom386
I just will take my time to stack the images - as my M1 does too. :?

get-vidmateapp.com mobdro download

Re: Mac M1 support

Posted: 25.08.2022 16:00
by Klinke
The M1 support seems to be bad as Helicon is really slow - everthing else is fast as hell ... :cry:

Re: Mac M1 support

Posted: 25.08.2022 16:42
by Alnitak
Klinke wrote: 25.08.2022 16:00 The M1 support seems to be bad as Helicon is really slow - everthing else is fast as hell ... :cry:
Yeah, but the speed on a regular Mac is also pretty slow. Honestly it's not been terribly great on my high-end Nvidia GPUs on Windows either. The problem is that they are using OpenCL for the graphics, I'm sure in part to try and support more platforms/GPUs but Apple has deprecated OpenCL and on the Windows side it's really a has been as well. I'm sure if Helicon were optimized for the Nvidia GPUs it could be much faster and on the windows side if it were moved to Metal, but I don't know if there are the resources/install base for Helicon to do this (either on Windows or the MacOS side).

Re: Mac M1 support

Posted: 01.09.2022 19:21
by Klinke
Just got another Mac at home which is really fast with everything I am using ... except Helicon Fokus.
Really disappointing! :roll:
Are you working to use the M1 more sense full as it is at the moment?!

Re: Mac M1 support

Posted: 01.09.2022 19:41
by Catherine
Have you enabled OpenCL acceleration in the Helicon Focus preferences - Performance?

Re: Mac M1 support

Posted: 01.09.2022 20:13
by Klinke
Of course I did Catherine, without it is even slower ... but obviously Helicon is only using a small part of the possible lines of the M1?!
Benchmark is 378 !! :?

Re: Mac M1 support

Posted: 01.09.2022 21:27
by Catherine
Klinke wrote: 01.09.2022 20:13 obviously Helicon is only using a small part of the possible lines of the M1?
How do you figure this?
Which M1 do you have - Pro, Max or Ultra?

Re: Mac M1 support

Posted: 01.09.2022 22:53
by Klinke
I have a Max one ... looks like Helicon does only use 3 lines?!