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Adobe's new Enhance Details DNG files not supported.
Posted: 24.02.2019 13:49
by aaronpriest
FYI: Helicon Focus crashes (randomly closes with no error message) when opening Adobe's new "enhance details" DNG files. I've installed the latest DNG Converter and pointed Helicon Focus to it in preferences, no fix.
Re: Adobe's new Enhance Details DNG files not supported.
Posted: 25.02.2019 12:04
by Stas Yatsenko
Please make sure you are using the latest release of Helicon Focus:
https://www.heliconsoft.com/software-downloads/
If you still have the problem, please upload your stack to our server (as described at http://www.heliconsoft.com/ftp-server/) and we will see what is happening.
If you are user of GoogleDrive, DropBox, OneDrive or other cloud service, you can upload your files there and send us a link.
Contact us via
[email protected]