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OpenCL problem

Posted: 04.05.2019 12:25
by betti
Hello,
I'm using Helicon Focus 7.5.4 pro on an Microsoft Windows 10 Pro Machine with an AMD Radeon R9 200 Series GPU with the latest AMD Drivers.
However the OpenCL hardware acceleration doesn't work and my device is not detected "No OpenCL acceleration".
Is there any way to fix this problem?

Re: OpenCL problem

Posted: 11.05.2019 21:17
by Rayban
Here R9 390 and also got error if i use OpenCl.
Helicon 7.5.4

Re: OpenCL problem

Posted: 11.05.2019 23:59
by Catherine
Sorry, but Radeon 2xx and 3xx sereis are not supported. Here's the compatibility list:
NVidia 9xx, 10xx, 20xx series
AMD Radeon 4xx, 5xx series
Intel HD Graphics 5xx, 6xx series
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Catherine
Helicon Soft