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difficulties when reassembling Remote

Posted: 29.09.2019 16:04
by JussiP
Sirs, I deleted the program Helicon Remote from my android tablet, by mistake. I have permanent licences for Focus and Remote. I tried to assemble it. Loading it via Google Play tells me "loaded", loading it via Heliconsoft page does not work.

How to continue?

Regards

Re: difficulties when reassembling Remote

Posted: 04.10.2019 00:09
by Catherine
Once the app has been downloaded successfully, did you try running it? Do you get any error message?