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Helicon Filter
Posted: 18.10.2019 21:21
by rachlinent
How can I download Helicon Filter for a new computer? I have the Workstation ID and key from the old one
Re: Helicon Filter
Posted: 19.10.2019 23:54
by Catherine
The latest version can be downloaded from https://heliconsoft.com/downloads/HeliconFilter.exe
Please register the license using your activation code (main menu->Help->Register online). The code is case sensitive.
Re: Helicon Filter
Posted: 20.10.2019 01:13
by rachlinent
Thank you very much! That worked fine.
Howard
Re: Helicon Filter
Posted: 16.02.2020 19:43
by rachlinent
Hi,
My hard drive died and I have a new one. I downloaded HF from the link you provided last October and installed it. Trying to connect on line to activate my license it states that the ad supported version is not able to connect the server. How do I verify my license?
Howard Rachlin
Re: Helicon Filter
Posted: 03.03.2020 13:17
by Catherine
There are several options to check here:
1. Most probably firewall on your computer blocks request from our program to our server. Please try deactivating your firewall, add Helicon Focus to white list.
2. Can be something about proxy settings - please try disabling them
3. What we can offer you as a workaround is offline registration:
https://www.heliconsoft.com/registratio ... #help_desk