Helicon Soft Forum

Hello,
I got following issue: Helicon Remote (Free Version) crashes in the moment of the first shutter release. No way to bring it back to live until I finish the app and restart it.
The set up is:

The cofiguration is:
- Nikon D850
- Samsung Galaxy Tab Pro SM-T520
- Android Version 4.4.2
- Connection via USB

I wont buy a full version until this issue is solved.
best regards
walmartone

Hello,
Please reproduce the crash, then restart the app. It should notify you about abnormal termination of the previous session and ask if you want to report a bug. Press "Yes" and proceed to send a bug report. Please fill in a brief description of the issue (e. g. "Crash on first shutter release") and make sure to specify a valid e-mail address through we can reply to you. Thanks for reporting the problem, and I'm sure we'll be able to solve it quickly once we see the details.