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Why is this green?

Posted: 04.12.2020 09:22
by clarecollins
Just started to use Helicon for real having bought my licence. My firest attempt to focus stack with TIFF worked just fine but I really wanted to get a DNGresult. So ran Helicon again set to export to DNG and the background came out bright green!

please can you explain what is going on
I am attaching exports of the first orginal image in the stack, the TIFF and the DNG

Re: Why is this green?

Posted: 08.12.2020 11:16
by Catherine
Could you please upload the entire stack to any file storage service and send us the link, or upload it to http://office.heliconsoft.com/cloud/ind ... i8a2L8Zawn

We'll be happy to take a closer look at it and identity what is causing this.

Thank you.