USB to iPhone

General discussions, bugs, support, suggestions
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hulsebos58
Posts: 1
Joined: 18.12.2021 23:12

USB to iPhone

Post by hulsebos58 »

I purchased Helicon Remote and will use it with a Nikon D810. In the IOS App Store, it says USB connection is possible to iPhone, But on the Helicon website, it says no. Which is correct?
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: USB to iPhone

Post by Catherine »

On iOS 13.0+ both wi-fi and USB connection are now possible with the latest released version of Helicon Remote. On earlier iOS versions Helicon Remote can connect to a camera via Wi-Fi only.

We are still running tests on different usb connection combinations. So far the only combination that produced unstable connection in some use cases is usb-C in iOS device and non-usb-C in camera. But still, it's worth trying, it's a device-specific or adapter-specific issue, we are still investigating this further.
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