Problem with Retouching

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Spanksen
Posts: 2
Joined: 07.02.2022 12:18

Problem with Retouching

Post by Spanksen »

Hallo, i purchased the Lite Lifetime Licence yesterday. The Stack works great, but i have a Problem with the Retouching Tool. The Preview is not showing up correctly, only in the left corner of the Picture and also the made changes. I have made a little Video of the Problem so maybe it is better to understand.

https://watch.screencastify.com/v/maaktxZuDOxKqfhAtqIw

I use a iMac (Retina 5K, 27-inch, 2017), 3,4 GHz Quad-Core Intel Core i5, 16 GB 2400 MHz DDR4, Radeon Pro 570 4 GB
Mac OS Monterey Version 12.1

Thank you very much
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Problem with Retouching

Post by Catherine »

Hello, sorry for this bug, Helicon Focus is now updated with a fix - just download the latest version from our website. And thank you for taking the time to record the screen, it made it really simple for us to understand what exactly the problem was.
Spanksen
Posts: 2
Joined: 07.02.2022 12:18

Re: Problem with Retouching

Post by Spanksen »

Thank you very much, great and fast support!
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