Problem with Update installation for 8.1.0

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el48tel
Posts: 42
Joined: 22.06.2016 16:05

Problem with Update installation for 8.1.0

Post by el48tel »

helicon8-1-0.JPG
helicon8-1-0.JPG (27.2 KiB) Viewed 1193 times

the installation proceeds to the point where sample images JPGs are installed and then the PNG files.

You can hand delete the files
Best work around is to uninstall and then re-install

I'm running Norton AV
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Problem with Update installation for 8.1.0

Post by Catherine »

Thank you for the information about the problem and the workarounds. I wonder if temporarily disabling the antivirus solves the issue, did you happen to check that?
el48tel
Posts: 42
Joined: 22.06.2016 16:05

Re: Problem with Update installation for 8.1.0

Post by el48tel »

No .... I have other PC problems as a result of a very nasty virus ... so not happy to do that
berater
Posts: 3
Joined: 20.05.2021 09:27

Re: Problem with Update installation for 8.1.0

Post by berater »

8.1.0 ?
I use Helicon Focus 7.7.4 Pro and I was already wondering why no updates were announced for so long. But even when I klicked "Help - check for updates", I learned only that there are "no updates found". Now,looking into the forum, I see that version 8.1.0 is discussed.
I'll upgrade now.
el48tel
Posts: 42
Joined: 22.06.2016 16:05

Re: Problem with Update installation for 8.1.0

Post by el48tel »

berater wrote: 08.04.2022 07:16 8.1.0 ?
I use Helicon Focus 7.7.4 Pro and I was already wondering why no updates were announced for so long. But even when I klicked "Help - check for updates", I learned only that there are "no updates found". Now,looking into the forum, I see that version 8.1.0 is discussed.
I'll upgrade now.
That surprises me. Don't you get a reminder when you open the software?
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davorin
Posts: 5
Joined: 15.03.2022 14:38

Re: Problem with Update installation for 8.1.0

Post by davorin »

Never happened to me as well when I was using 8.0.4 I believe...
Only was aware that an update existed when I read it here...

On macOS 12.3.x that is..dunno for Windows...
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Problem with Update installation for 8.1.0

Post by Catherine »

berater wrote: 08.04.2022 07:16 But even when I klicked "Help - check for updates", I learned only that there are "no updates found".
This is intentional, as we only enable automatic updates to a new version of Helicon Focus when we're certain it's absolutely stable and problem-free. This is why not every new version is available through the automatic update check. So far 8.1.0 seems to be a very solid version, since it only contains improvements over an already proven 8.0.4, but we still want to wait a bit longer before turning automatic update on.
el48tel
Posts: 42
Joined: 22.06.2016 16:05

Re: Problem with Update installation for 8.1.0

Post by el48tel »

Catherine wrote: 08.04.2022 17:43
berater wrote: 08.04.2022 07:16 But even when I klicked "Help - check for updates", I learned only that there are "no updates found".
This is intentional, as we only enable automatic updates to a new version of Helicon Focus when we're certain it's absolutely stable and problem-free. This is why not every new version is available through the automatic update check. So far 8.1.0 seems to be a very solid version, since it only contains improvements over an already proven 8.0.4, but we still want to wait a bit longer before turning automatic update on.
Thank you for that information ... it is useful to know that
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