Page 1 of 1
Problem with Update installation for 8.1.0
Posted: 04.04.2022 11:59
by el48tel

- helicon8-1-0.JPG (27.2 KiB) Viewed 5596 times
the installation proceeds to the point where sample images JPGs are installed and then the PNG files.
You can hand delete the files
Best work around is to uninstall and then re-install
I'm running Norton AV
Re: Problem with Update installation for 8.1.0
Posted: 04.04.2022 22:12
by Catherine
Thank you for the information about the problem and the workarounds. I wonder if temporarily disabling the antivirus solves the issue, did you happen to check that?
Re: Problem with Update installation for 8.1.0
Posted: 04.04.2022 22:41
by el48tel
No .... I have other PC problems as a result of a very nasty virus ... so not happy to do that
Re: Problem with Update installation for 8.1.0
Posted: 08.04.2022 08:16
by berater
8.1.0 ?
I use Helicon Focus 7.7.4 Pro and I was already wondering why no updates were announced for so long. But even when I klicked "Help - check for updates", I learned only that there are "no updates found". Now,looking into the forum, I see that version 8.1.0 is discussed.
I'll upgrade now.
Re: Problem with Update installation for 8.1.0
Posted: 08.04.2022 14:39
by el48tel
berater wrote: 08.04.2022 08:16
8.1.0 ?
I use Helicon Focus 7.7.4 Pro and I was already wondering why no updates were announced for so long. But even when I klicked "Help - check for updates", I learned only that there are "no updates found". Now,looking into the forum, I see that version 8.1.0 is discussed.
I'll upgrade now.
That surprises me. Don't you get a reminder when you open the software?
Re: Problem with Update installation for 8.1.0
Posted: 08.04.2022 16:09
by davorin
Never happened to me as well when I was using 8.0.4 I believe...
Only was aware that an update existed when I read it here...
On macOS 12.3.x that is..dunno for Windows...
Re: Problem with Update installation for 8.1.0
Posted: 08.04.2022 18:43
by Catherine
berater wrote: 08.04.2022 08:16
But even when I klicked "Help - check for updates", I learned only that there are "no updates found".
This is intentional, as we only enable automatic updates to a new version of Helicon Focus when we're certain it's absolutely stable and problem-free. This is why not every new version is available through the automatic update check. So far 8.1.0 seems to be a very solid version, since it only contains improvements over an already proven 8.0.4, but we still want to wait a bit longer before turning automatic update on.
Re: Problem with Update installation for 8.1.0
Posted: 08.04.2022 20:32
by el48tel
Catherine wrote: 08.04.2022 18:43
berater wrote: 08.04.2022 08:16
But even when I klicked "Help - check for updates", I learned only that there are "no updates found".
This is intentional, as we only enable automatic updates to a new version of Helicon Focus when we're certain it's absolutely stable and problem-free. This is why not every new version is available through the automatic update check. So far 8.1.0 seems to be a very solid version, since it only contains improvements over an already proven 8.0.4, but we still want to wait a bit longer before turning automatic update on.
Thank you for that information ... it is useful to know that