Helicon Soft Forum

My question is in the topic
Can I use Helicon remote with my canon 5D Mark IV in wifi mode on mac os 10.15 ?

for the moment I connect without difficulty to my mac with my 5D
but Helicon remote does not detect it
It's not possible ?
not planned?
or is there a way to do it?

It is possible and fully supported. Does your Mac have built-in Wi-Fi? Have you connected directly to the camera's access point?
Note that you must select the "Smartphone" mode in the camera.

thank you Catherine
I have succeeded

Great! Any idea why it didn't work the first time? IS there something we can improve on our end?