Export from Lightroom Classic fails

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muralin
Posts: 1
Joined: 24.04.2022 18:50

Export from Lightroom Classic fails

Post by muralin »

When I export 4 images for focus stacking, about 3/4 of the way, I get the message "Helicon Focus didn't return a result" (see attached screenshot). Helicon Focus app does open but no files are loaded into it. I can drag and drop the same raw files (NEF, in my case) into HF, have them rendered and saved just fine with no issues.

Here is my setup:
Windows 10
Helicon Focus version: 8.1
Lightroom Classic version: 11.2
DNG Converter version: 14.3

Any ideas how I can get this fixed? Thanks in advance.

Murali
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HF.JPG
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Export from Lightroom Classic fails

Post by Catherine »

Hello Murali,

this is probably the first time we receive a report like this, when there's a problem on the very first stage, when loading files to HF during export from LR.
Could you please restart your computer and reproduce the issue. When you get this error message, please close it and send us bug report: Help->Contact support.
Thank you.
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