software problem on ipad

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zhujialin
Posts: 2
Joined: 26.05.2022 11:55

software problem on ipad

Post by zhujialin »

I bought the software on the ipad, but unfortunately the menu is not comprehensive and many functions are not available, so that I can't report the software's bug, because I can't find the menu options :shock:
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: software problem on ipad

Post by Catherine »

The option to report a problem is menu - Feedback.
Which functions are not available?
zhujialin
Posts: 2
Joined: 26.05.2022 11:55

Re: software problem on ipad

Post by zhujialin »

The interface on my iPad now looks like this
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asgpk
Posts: 2
Joined: 20.08.2022 18:43

Re: software problem on ipad

Post by asgpk »

it looks like your camera is not connected to the ipad.
is your camera connected with wifi ?
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: software problem on ipad

Post by Catherine »

zhujialin wrote: 09.08.2022 11:13 The interface on my iPad now looks like this
This is obviously very wrong and we don't know how this is even possible. Please reinstall the app (by uninstalling and then installing), reboot iOS. If this same problem still occurs after that, please send a bug report (menu - Feedback). The menu button in the top right is visible, so hopefully the menu is accessible and you can send the report.
Does the screen look the same with no camera connected?
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