Page 1 of 1

software problem on ipad

Posted: 26.05.2022 13:01
by zhujialin
I bought the software on the ipad, but unfortunately the menu is not comprehensive and many functions are not available, so that I can't report the software's bug, because I can't find the menu options :shock:

Re: software problem on ipad

Posted: 28.05.2022 16:40
by Catherine
The option to report a problem is menu - Feedback.
Which functions are not available?

Re: software problem on ipad

Posted: 09.08.2022 12:13
by zhujialin
The interface on my iPad now looks like this

Re: software problem on ipad

Posted: 20.08.2022 19:51
by asgpk
it looks like your camera is not connected to the ipad.
is your camera connected with wifi ?

Re: software problem on ipad

Posted: 03.09.2022 23:27
by Catherine
zhujialin wrote: 09.08.2022 12:13 The interface on my iPad now looks like this
This is obviously very wrong and we don't know how this is even possible. Please reinstall the app (by uninstalling and then installing), reboot iOS. If this same problem still occurs after that, please send a bug report (menu - Feedback). The menu button in the top right is visible, so hopefully the menu is accessible and you can send the report.
Does the screen look the same with no camera connected?