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Failed to save image
Posted: 02.08.2022 16:00
by MikeCT
After stacking I tried to save the resultant image and got
*Failed to save image. Cannot open file for writing"
Any ideas to resolve this would be welcome
Many thanks
Re: Failed to save image
Posted: 03.08.2022 23:39
by Catherine
Please send a bug report after this problem occurs (menu - Help - Report a bug). We can't troubleshoot this just by the message text.
Have you tried saving to a different location, e. g. to your Pictures folder?
Re: Failed to save image
Posted: 04.08.2022 01:24
by MikeCT
Sending bug repair gives
Failed to send the bug report: Error transferring
https://www.heliconsoft.com/support/bugreport.php - server replied: Internal Server Error
Re: Failed to save image
Posted: 04.08.2022 12:01
by Catherine
Sorry for the trouble, there was indeed an issue on our end, it's fixed now and you can send the report.
Have you tried saving to a different folder or a different volume / disk?
Re: Failed to save image
Posted: 04.08.2022 13:36
by MikeCT
Thanks Catherine. I have submitted a report, and noted the problem occurs with any folder