Raw files keep going to black scaled

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jarble
Posts: 1
Joined: 25.09.2022 03:34

Raw files keep going to black scaled

Post by jarble »

Been trying the program out and keep running into this error (or setting I cant find) that kicks my raws out to black and white when in raw in dng out mode. This feels like a setting but I cant seem to find it and googling it comes up with nothing as well so I figured I would post here and see if anyone else had this.
Screenshot 2022-09-24 213924.jpg
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Catherine
Posts: 1163
Joined: 29.04.2019 22:38

Re: Raw files keep going to black scaled

Post by Catherine »

There is no setting in Helicon Focus that would do it. Please send us one of your original raw files with which the problem occurs to heliconsoft@gmail.com
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