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Raw files keep going to black scaled

Posted: 25.09.2022 04:40
by jarble
Been trying the program out and keep running into this error (or setting I cant find) that kicks my raws out to black and white when in raw in dng out mode. This feels like a setting but I cant seem to find it and googling it comes up with nothing as well so I figured I would post here and see if anyone else had this.
Screenshot 2022-09-24 213924.jpg
(148.74 KiB) Not downloaded yet

Re: Raw files keep going to black scaled

Posted: 28.09.2022 23:13
by Catherine
There is no setting in Helicon Focus that would do it. Please send us one of your original raw files with which the problem occurs to [email protected]