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D850 No Images

Posted: 03.07.2023 15:39
by Wineoh52
Hi,
I am able to easily connect to the D850 however when I take a single photo Helicon Remote then freezes. Also when I use burst mode I hear the shutter however there a no images on the card.
Has anyone had these issues?

Re: D850 No Images

Posted: 03.07.2023 20:42
by Catherine
There are no images on the memory card because that is the default behavior, images are downloaded to the computing device. Adjust the app's settings - Saving - RAW / JPEG download mode.

As for the shooting issue, please check the e-mail for our reply to your support request.

Re: D850 No Images

Posted: 03.07.2023 20:51
by Wineoh52
Thank you so much, the support for the app has been fantastic.
Best Regards,
Don