Helicon Soft Forum

Hi,

Is the Canon EOS R8 a supported camera?
I see it here as one of the supported cameras - http://www.heliconsoft.com/supported-cameras/.
But when I start up Helicon Remote with my Canon EOS R8 connected to my computer I get this message (attached screenshot).
Any help would really be appreciated.
This software is a lifesaver for me!

Hi, sorry for the confusion, we have just updated Helicon Remote and now R8 really is supported, please download the new version of the program: https://www.heliconsoft.com/downloads/HeliconRemote.exe

Just tested it out and it works!
Thanks so much

Hi,

Unfortunately I've run into another problem
Now when I open Helicon Remote, I get the following message (attached screenshot).
Any help would greatly be appreciated, thank you!

Hi, please do as the message says: if or when it crashes again, restart the program and send a bug report (menu - Help - Report a bug).