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Payment problems for lifetime license

Posted: 18.03.2024 17:16
by Lukeangmingshen
Hi, I recently tried to purchase a lifetime pro license. However, both cards failed to transact and one even was locked by my bank for suspicious activity. Is there something about the payment system/website domain that is being flagged out automatically by the bank? Has anyone else experienced this?

Re: Payment problems for lifetime license

Posted: 18.03.2024 18:25
by Catherine
Hi, we've never heard of anything like this and I don't think there's anything wrong with our payment processing service (as evidenced by many years of daily operation with no trouble until your report). Could you please contact your bank for explanation? It's probably a mistake on their end, some incorrect or overly strict rule in their automated system.