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Crashing on any stack

Posted: 05.04.2024 23:47
by greenmikey
I am using the trial version of Helicon Focus and trying to create any stack. Unfortunately I crash with an exception each time I try to render anything. I've have done this with and without OpenCL and still get crashes. I would love some troubleshooting ideas.

Re: Crashing on any stack

Posted: 06.04.2024 12:37
by Catherine
Please reopen Helicon Focus after a crash and send a bug report (menu - Help - Contact support). It has to be done after it crashed, otherwise we won't get the relevant information.