Helicon Soft Forum

Hi am getting this Error Code 100008, updated the latest DNG converter according to the previous post from 2018 from this error code on mac, using latest version of helicon, nvidia drivers updated to the latest version to date.
can find the problem, stacking works, problem occurs only on saving.
thanks!!

Cris

Hi Cris,

Please reproduce the problem and send a bug report after getting this error message (menu - Help - Contact support).

Hi Catherine,
You are a genius!!!, actually thanks to that i found the issue, i was having the cache in my external drive, my external drive changed letter, thats why it doesnt work, thank you!!!!! as a suggestion perhaps if the system could throw an error like, cache folder not found or something like that, perhaps will be helpful for dumb people like me.. thanks have a great sunday!

That's very odd because there is a big red error message for that. But we'll double-check. Glad to hear it's working now!