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Issue - Helicon Focus quit unexpectedly

Posted: 11.04.2025 17:36
by pallas
I have been using Helicon Focus for many years and never had any problems, but now I have a "new" MacBook Pro (2023, M2 Max, Ventura 13.7.4) and when I open Helicon Focus, I only get the error message "Helicon Focus quit unexpectedly".

A restart of the computer doesn't solve this.
What's going on?
I have Helicon Focus 8.3.3 installed.
Thanks!

Re: Issue - Helicon Focus quit unexpectedly

Posted: 11.04.2025 19:12
by Catherine
Hello, please follow these steps and email the text from the error message to [email protected]

Re: Issue - Helicon Focus quit unexpectedly

Posted: 12.04.2025 14:35
by pallas
Solved!

It was Rosetta missing on my Ventura macOS.
I thought it would be installed automatically, but that did not seem to be the case here.