Helicon Focus 9.0.3 is not starting

[Astrophytum]

Hello,

I'm using Helicon Focus 8.3.11. All is working very well.

Now I want to try Helicon Focus 9.0.3 Beta. The installation is ok. After installation, I will start/open Helicon Focus 9, but nothing happens.
SSD is working for 1-2 seconds. That's it. There is nothing. No failure, no windows. Absolutely nothing.
In Task Manager, there is no Helicon Focus running.

Any ideas?

Kind Regards,
Astrophytum

[Catherine]

Hello,

No idea at the moment. Please open the folder C:\Users\<your username>\AppData\Local\HeliconFocus, compress the contents of the whole folder to zip and mail it to us: [email protected]. You can paste this into the address bar of the File Explorer to open that folder directly: %localappdata%\HeliconFocus