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"Dimensions are not equal"

Posted: 19.03.2009 05:17
by hondoguy
I am getting this error message: "The dimensions of the first and current O:5DMKIIcolumbines\3893-4030\tiffs\_MG3933.tif images are not equal." Current image will be ignored and deleted from the list if you continue processing, etc...

I only get this message on a specific computer with version 4.75 Lite. The same files on a different computer with version 4.7 Lite run okay.

All the images were shot at the same time, resolution, etc.

Posted: 20.03.2009 15:29
by Dan Kozub
This may happen if the images are very large and the program does not have enough memory to open the file. Or there is some other bug.

What is the resolution of the images and how much RAM do you have? 8 or 16 bit? You have XP or Vista?

"Dimensions are not equal"

Posted: 20.03.2009 16:03
by hondoguy
Thanks for replying, Dan. The images are 120 MB, 16-bit. Computer has 3 GB RAM, working in XP Home.

Posted: 20.03.2009 17:50
by Dan Kozub
Strange, 20Mpixel images should not cause such problems. We will try to reproduce this error.

Posted: 21.03.2009 11:19
by regardyn