Helicon Soft Forum

Dear Dan,

I'm a registered user, I love your software and I love the possibility to process directly the RAW files.
After the purchase of the new Canon 5D I need your support because Helicon Focus doesn't recognize its files.
Have you planned in the next future a little update of Helicon Focus that solves my needs?

Thanks in advance!

Elisabeth

Excuse me, have I asked something wrong?

Elisabeth,

It seems I have missed your question.

We have updated the Helicon Focus with new RAW libraries a week ago. Please download and reistall the program, this should solve the problem.
If not, please upload sample raw file to our ftp server:

ftp://web10f6:[email protected]

Thank you very much Dan!

Elisabeth

Just installed
Wow! Great! and...so fast with Canon 5D .CR2 files!!!
Well done! Now I'm happy again

Elisabeth