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Evaluation time expire after 3 days!!!

Posted: 29.05.2010 05:17
by pepokun
Hi
I installed the Helicon Focus evaluation and after i change the program's language from spanish to english the evaluation time expired and the program change to demo mode after only three days!!!, is it possible to get 27 days more?

Thanks in advance and best wishes
Luis

Re: Evaluation time expire after 3 days!!!

Posted: 31.05.2010 14:55
by Stas Yatsenko
Sorry, Luis, there is no way to reset trial period. At least we will not publish it in the forum :)
We will try to reproduce this bug with trial period and fix it. Please contact us via [email protected] and we will issue a temporary license so you can evaluate the program.

Re: Evaluation time expire after 3 days!!!

Posted: 17.06.2010 03:52
by pepokun
Hi
I sent a pair of messages without success, did you recreate the bug?

- I installed in spanish
- After three days of evaluation i switched to english -> the program showed the message about restarting or configuration I can't remember
- And then the next use of program the window about expiring time appeared.

Hope this helps, i need a pair of weeks of evaluation, 10 days may be?, please help me :(

Thanks in advance and best wishes
Luis

Re: Evaluation time expire after 3 days!!!

Posted: 17.06.2010 14:09
by Stas Yatsenko
Luis,

We will send you a temporary license so you can properly evaluate the program.
Please send me ([email protected]) your workstation ID (Helicon menu->Help->Registration).