Helicon Soft Forum

Hello,
I have a Problem exporting Raw (.NEF) Files from Lightroom 3.3 to Helicon Focus. There is shown an Internal Error: Acces violation at Adress 7C9201B3 in module 'ntdll.dll'. Write off Adress 77E57E96. After pressing the Cancel Button the Programm works normally. I Have tested the Error only exist if Helicon Focus is not started before.

System: Helicon Focus 5.1.27. Windows XP

Thanks
Horst

Horst,

Please set /3GB flag in your boot.ini file to give more memory to the application:

http://www.microsoft.com/whdc/system/pl ... AEmem.mspx

Thanks for the Tipp, but it didn't change anything.

Horst

Please try older 5.1.25 version (http://www.heliconsoft.com/downloads/HeliconFocus.exe) and upload one of your NEF files to our ftp server (as described at http://www.heliconsoft.com/ftp.html) so we can test it too.

I have uploaded 3 Images (NEF Examples Horst) for the Test. I won't try Version 5.1.25, will wait for Version 5.1.29

Horst

Thanks for the samples, we were able to reproduce the problem and will try to fix it ASAP

Fine! In the Meantime i go out to take some new Pictures

Thanks
Horst

After Installation of Version 5.1.28 the Error is gone.

Thanks
Horst