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Access violation when saving TIFF LZW

Posted: 05.08.2011 02:07
by Bazsl
Windows 7 Pro 64 bit using the trial version of Helicon Focus. When I save the output file and choose TIFF LZW as the file type I get the following error dialog.

Error on saving image
"c:\users\fred\pictures\junk.tif"
Access violation at address 1008A186 in module PollyImagePro.dll. Read of address 00000004.

The file does appear to be created successfully. The error does not occur if I choose plain TIFF or PSD as the output format. Is this a bug or am I doing something wrong?

Great program. I will definitely be registering.

Re: Access violation when saving TIFF LZW

Posted: 08.08.2011 13:22
by Stas Yatsenko
Yes, this is a bug with LZW compression only. This will be definitely fixed in the next releases.