Helicon Soft Forum

Hi friends,

Remote Focus and I want to buy but first I'm trying to see their efficiency.
REMOTE no detected my camera (canon sx100is) but windows yes, i can take a photo with windows (windows XP SP3).

REMOTE send me a msg: please remove autoplay in windows.

OK, i remove autoplay but when i play the camera Windows ever run a program.... i dont know because

I play the camera, close the windows program and run REMOTE but ever "camera is not conected".

Any can i help me please?

here a pic with the fxxxxc problem.

Really, i purchase the program but firts i need run it

http://img13.imageshack.us/img13/9602/80646838.jpg

i continue but program write me : camera is not run

Imposibol, camera run ofc.

pic

Sorry, your camera is not supported by Helicon Remote. Only DSLR line of cameras provides remote live view and remote focusing which is absolutely necessary for automated focus bracketing.

Thank you very much for the info, now I know where this error.

Regards

I have the same problem with my EOS T2i, and this error message in Helicon Remote v. 2.3.10.
After reset to Helicon Focus v. 5.2.9 X64 my camera is working again.
Can you tell me what I am doing wrong?

Please connect the camera, then run Helicon Remote, then go to "menu\Help\Report a bug" and send us a notice from there. This will give us more inforamation.