Helicon Soft Forum

I'm having a regular problem focusing Helicon Remote with a Canon 5D Mk II. I often can't set either end of the focus because the bracketing arrows do nothing. I have tried all combinations I can think of. Occasionallly I get a good series but there seems to be no pattern to it. Most of the time I see no change as I move around the Focus Bracketing panel so I end up frustrated.

I wish there was more detailed documentation on this product. Helicon Remote has great promise.

Any advice?

Thanks,

Steve

Steve,

Please check if you are using big focusing steps and if the pause betweens steps is default or bigger.

Some non-Canon lenses may ignore small steps most probably because of mechanical qualities.

In any case a log file after your test would help us to check other possible reasons (Helicon Remote menu \ Help \ Report a bug)