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Remote crashes

Posted: 29.03.2012 17:11
by Scyth
Hi!
Just downloaded the remote and unfortuantely it won't work. As soon as I connect the camera via usb a messagebox shows up asking if the camera should be connected with the software. Then it crashes. Are there any logfiles available?

Hardware:
Canon 5d mk II
Acer A501 with Rooted Android 3.2 (Taboonay Derivative)

Re: Remote crashes

Posted: 30.03.2012 11:24
by Stas Yatsenko
Please run Helicon Remote, then go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.