Helicon Soft Forum

Hi there,

On Mac OS X 10.7.4 when connecting my camera (Nikon D5000) I get an error message "CC_FREE_MES", this also comes back when I change from JPEG to RAW images (it also doesn't save my settings but goes back to JPEG format).

I still can make pictures, but not as raw images, and this error message must indicate...well...some sort of problem/error I guess...

The same camera connected to a windows pc running Helicon Remote doesn't give any problems or error messages...
I already used the report error option, but if there is anything else you want to know or I can do to help fix this problem just let me know!

It looks like a traslation bug. This message should tell you that free version of the program does not allow to shoot in RAW format.

What language is default at your Mac OS? Other texts in the program are translated properly?

Hi there,

It is indeed a problem with the dutch translation, when I set Remote to English the normal message appears.
I've already send a screenshot to the support desk.
Thanks for the quick reply!

Please try this version:
http://downloads.heliconfilter.com/Heli ... 6.2012.dmg

Stas Yatsenko wrote:Please try this version:
http://downloads.heliconfilter.com/Heli ... 6.2012.dmg

Hi there,

Still an error screen when connecting the camera, but without any text. (So no CC_FREE_MES)

Thanks. We will try to fix it asap.