Helicon Soft Forum

I have a Mac OS X version 10.6.8
In your site says that helicon remote works with this version but every time I try to open the program it won't let me and it would say "you can't open this application because it is not supported on this type of mac.

How do I resolve this issue?

Thank you

Hello,
Are you using a genuine Apple computer? Is your OS X 32 or 64 bit?

Yes is genuine, 32 bit

That's the problem, Remote only works on 64 bit systems. How come yours is 32 bit? What's your computer, exactly?

Hi I've the same problem, don't start the remote...
This is my Mini MAC

Nome modello: Mac mini
Identificatore modello: Macmini1,1
Nome processore: Intel Core Solo
Velocità processore: 1,5 GHz
Numero di processori: 1
Numero totale di nuclei: 1
Cache L2: 2 MB
Memoria: 2 GB
Velocità bus: 667 MHz
Versione Boot ROM: MM11.0055.B08
Version SMC (sistema): 1.3f4

Can You help me?
Lillo2k1

Same problem, Core Duo and Core Solo are 32 bit CPUs. Remote requires 64 bit, that's Core 2 family and up.