Helicon Soft Forum

I've was shooting with my Canon 5d Mark III all day just fine, when all of a sudden it stopped firing correctly. The shutter makes a faint dull thud (as opposed to the loud click) and the flash doesn't fire. The camera still takes and saves an image, but obviously not correct without the flash.

I can fire the camera properly using a remote cord, and the Canon EOS Utility fires the camera correctly too.

Tried reinstalling the software, but that didn't fix it either.

OSX 10.8.2
Remote ver. 2.5.8m

Please help!

Please reset camera body settings and see if it changes anything.

Thanks Stas. I reset the camera, but that didn't change anything.

I then plugged the camera into a different computer & it fired just fine, so I'm assuming it's a software issue.

Any other thoughts?

Please reproduce the problem and send us a bug report (Help -> Report a bug).