Helicon Soft Forum

I try helicon remote on two similar devices
samsung galaxy tab 2 gt-P5110 one is runnig with android 4.0.3 the other with 4.1.1 (that's mine)
I want to use them with Nikon D800E
It works fine with 4.0.3 but with 4.1.1 I've just a message "usb connected" but I can't connect to the camera.

Is there any indication that Android itself detects the camera on the 4.1.1 tablet? Any pop-up prompt when you connect the camera and turn it on?

No nothing at all
Just "Usb detected"

Are you using the very same USB OTG adapter for the both tablets?

yes, I use the same camera, the same cord and the same usb otg adapter.

Last test then: can you connect a USB keyboard or mouse to your tablet (instead of the camera)? See if Android detects that.

A mouse is detected and works fine.
A USB key is detected and the drive is available and i can write and read on

It means that Android is not configured to allow 3rd-party applications USB access. A custom ROM can probably fix that.

Have the same experience with my Galaxy Tab 2 Running Android 4.1.1. Tried it with Canon 5d MkIII and Canon 60D. Also tried it using a competitors remote software for Android with the same result:It is not detecting the camera. Regarding your suggestion of a custom rom: Do you have any suggestions about where to find one that addresses the problem. I am not sure whether the problem lies with the tablet or with the USB controller? Love the software BTW. Works great with my laptop. Just wish I could use the much smaller and lighter tablet. Attached a photo. This was my first ever time using the software. Works great with the laptop. Easy to use,

It's purely a software problem within Android. Not even a problem, it's just configured this way. I'd guess Cyanogen Mod ROM is free of this limitation. You can ask on their forums. Here's the link (registration is required): http://forum.cyanogenmod.org/forum/523- ... table-mod/

Thank you.

So an update. On the off chance that the USB support problem was with the OEM USB connector I ordered an aftermarket connector. Wow, it works and connects just like it is supposed to. I ordered PPA Int'l Samsung Tab & Tab 2 connection kit through Amazon. Will not need to lug my laptop around out in the field-I am a happy camper!

Ah! So you weren't using OTG adapter in the first place.