Page 1 of 1

"3D Viewer not found" error

Posted: 11.04.2013 23:41
by deevodavis
I'm trying to get the 3D Viewer to run (Mac 6.0.2 beta version) and get the error "Helicon 3D viewer not found to open model" when I click on the "Export 3D Model" button on the "Saving" tab. I can't find any way to configure locations. Is this just because it's the Beta version or am I doing something wrong?

Re: "3D Viewer not found" error

Posted: 15.04.2013 11:50
by Stas Yatsenko
Yes, this is most probably the bug in the Beta, though it works fine in our environment. I recommend you to use 4.x release or wait for update. We will try to locate and fix this bug.

Re: "3D Viewer not found" error

Posted: 30.07.2013 16:27
by JohnP
Is there an update for Mac 6.0.2? I have the 3D viewer installed and can open a downloaded model (Robberfly). However, when I try to export a 3D model from Helicon focus, I get a "Helicon 3D viewer not found" message.

Re: "3D Viewer not found" error

Posted: 30.07.2013 18:58
by Stas Yatsenko
Please try the latest release of Helicon Focus 6 Beta:
http://www.heliconsoft.com/software-downloads/