Helicon Soft Forum

Hello,

when I sucessfully installed your new version of helicon focus (5.3.10) and try to open it, there was written that it cannot find or open the database. Tried again after reinstalation with the same result.

Kind regards

I would recommend to install Helicon Photo Safe which will fix database if it is corrupted. Or you can manually delete data base file (C:\Users\USER_NAME\AppData\Local\Helicon\Common\helicon.dat). I would appreciate if you send us this corrupted database so we can reproduce this problem and make the program more robust for the future.

I changed the PC meanwhile so prlem with rightbar and nonworking helicon dont solve now. If I have some time I could reinstall the new version and send a database to you.

Kind regards
Pavel