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Batch process Auto Save .dng crashes Helicon Focus

Posted: 23.04.2015 06:33
by mike_mccue
Hello,
I've been looking forward to using batch processing the Canon camera RAW .cr2 files I am working with so today I finally tried it.

If I use Auto Save with the .dng option Helicon Focus crashes every time it gets close to finishing the first stack in the cue.

If I use Auto Save with the .jpeg option everything works great.

I'd love to be able to walk away from a batch of stacks and come back later and have a batch of .dng files to look at.

Windows 7 Pro x64 with latest updates. Helicon Focus 6.3.0 and/or 6.3.2.
Toshiba i7 laptop with 8GB Ram.

Is anyone else getting batch processing with auto save as .dng working well?

Thank You.

Re: Batch process Auto Save .dng crashes Helicon Focus

Posted: 23.04.2015 16:05
by Stas Yatsenko
Yes, we know about this bug and are going to fix it in the coming versions of Helicon Focus 6. Sorry for the troubles.

Re: Batch process Auto Save .dng crashes Helicon Focus

Posted: 23.04.2015 16:44
by mike_mccue
Hi Stas,
I'm glad to know that you have identified the trouble and have a road map for a fix.

That's good news. Thank You!