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I can't use the plugin RAW-IN-DNG-OUT
Posted: 25.05.2015 16:02
by qinsolo9
I can't use the plugin RAW-IN-DNG-OUT.
When my mouse clicks "RAW DEVELOPMENT SETTINGS", the software automatically exits.
My computer is such a configuration:
*Helicon Focus 6.3.3pro
*Adobe DNG Converter 9.0
*win7_x64
*Intel i7
*8G ram
I'm looking forward to helping me solve this problem!Thank you！
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 28.05.2015 11:04
by Stas Yatsenko
Thanks, we will try to fix it ASAP! So far we are not able to reproduce this bug. Can you upload you RAW file?
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 28.05.2015 15:43
by qinsolo9
Thank you.I'll send the raw file to <
[email protected]>
*Will it be my copyright license? But I have bought a professional version of the license.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 28.05.2015 15:49
by qinsolo9
Is this plugin necessary?
<adobe camera raw>
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 02.06.2015 12:10
by Stas Yatsenko
Here is newer version of Helicon Focus, I would appreciate if you test it and let us know if the bug is fixed now:
http://www.heliconsoft.com/downloads/He ... usBeta.exe
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 08.06.2015 17:54
by qinsolo9
OK,I'll download it and try again. Thank you!
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 08.06.2015 18:16
by qinsolo9
Sorry,I just used the version6.3.4, the problem still exists.I'm confused about this problem.
I met a friend of China, and he also encountered the same problem as me. Of course, he uses genuine software.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 09.06.2015 13:49
by Stas Yatsenko
Thanks for reporting this bug. We checked again and were able to reproduce it on Windows Vista. So we add it to our to do list for the next version.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 15.06.2015 16:09
by qinsolo9
Thank you very much.I'm looking forward to the version of this software.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 01.07.2015 05:29
by WS Zhang
I also encounter this problem on my desktop PC and notebook PC which using Win7 OS, I which this proble be sloved ASAP.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 01.07.2015 10:36
by Stas Yatsenko
WS Zhang wrote:I also encounter this problem on my desktop PC and notebook PC which using Win7 OS, I which this proble be sloved ASAP.
Please follow this link:
http://www.heliconsoft.com/raw-in-dng-out/
You also need to install Adobe DNG Converter:
http://www.heliconsoft.com/adobedng/
and setup the path to DNG Converter in Helicon Focus menu "Preferences / Integration".
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 02.07.2015 07:08
by WS Zhang
Thank you for your reply very much. I followed your method, but the issue still exist.
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 02.07.2015 12:04
by Stas Yatsenko
We cannot reproduce the problem in the office. Please contact us via
[email protected]
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 03.07.2015 11:58
by WS Zhang
After I installed CameraRAW 9.1, this issue disappeared
Re: I can't use the plugin RAW-IN-DNG-OUT
Posted: 04.07.2015 05:00
by qinsolo9
It's a pity that I had a problem with it, even though I had it installed.