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I can't load the stack with H 6
Posted: 13.03.2016 22:50
by MaxSouthOz
Since "upgrading" to H 6 I can't load the stack for rendering.
What's the "secret?"
Cheers
Max
Re: I can't load the stack with H 6
Posted: 14.03.2016 12:26
by Stas Yatsenko
We have not received similar error from other users and we cannot reproduce this error in our environment. What OS version and Helicon Focus version do you have? Please go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.
Re: I can't load the stack with H 6
Posted: 14.03.2016 14:23
by MaxSouthOz
Hi Stas
I have the latest version of Win 10 and Version 6 Helicon.
I watched the video and managed to load the stack by highlighting every shot and then dragging it.
The files used to come up on the right hand side, but now they don't.
Helicon 6 seems to have gone backwards with the lack of easy loading options.
Cheers
Max
Re: I can't load the stack with H 6
Posted: 15.03.2016 11:17
by Stas Yatsenko
Hi Max,
Please make sure you are using the latest release of Helicon Focus 6.6.1:
http://www.heliconsoft.com/software-downloads/
Re: I can't load the stack with H 6
Posted: 15.03.2016 13:53
by MaxSouthOz
Yep. I just moved it to another machine. It's the latest.
Re: I can't load the stack with H 6
Posted: 16.03.2016 11:57
by Stas Yatsenko
Are you using drag-and-drop method or "File/Open images..." ? Please go to "menu\Help\Report a bug" and send us a notice from there. This will give us more information.