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Helicon Remote changed from RAW- to JPG-Exposure

Posted: 19.08.2016 18:51
by Rudiger Floter
I noticed a very bad mistake: the file type of my stack shots changed after a few exposures from RAW to JPG during one session.
I used a Nikon D800e and a MacBook 13" via USB. This never happened before.
The camera setting has been NEF/RAW as always. And this was to bee seen on camera display after I finished.
I never use JPG.
I have no explanation. Can anyone help?
Please excuse my bad english.

RĂ¼diger

Re: Helicon Remote changed from RAW- to JPG-Exposure

Posted: 19.08.2016 20:56
by Stas Yatsenko
We would also like to know how it happened. Unfortunately, the only way to find out was for you to submit a bug report immediately once you noticed the problem - which, as far as I understand, you didn't do.

Re: Helicon Remote changed from RAW- to JPG-Exposure

Posted: 20.08.2016 18:35
by Rudiger Floter
Hi Stas, thanks for the fast response.

The camera was set to NEF and I don't know how the setting of helicon remote looked like. I didn't control it.
The stack-files - about 40 - have been stored on the camera.
First 2 or three exposures were NEF and the rest JPG, low resolution.
I have no idea how this could happen.

Best regards
RĂ¼diger