Helicon Soft Forum

Sometimes the "JPEG Copy to Computer" doesn't work properly. It doesn't save the image to my camera's SD card (it always transfers to my phone flawlessly though).

I don't think it's my camera as it saves the images to SD card all the time when I don't use Helicon.

Could it be a poor quality OTG cable? Or is this a known app bug?

Thanks!

It's not a known bug. Can you reproduce it more or less reliably? To fix it, we need a bug report (menu -> Feedback -> Report a bug) immediately after it occurs.

Yes I can produce it quite reliably. I'll report the bug the next time I use Helicon.

Thanks!