Helicon Soft Forum

Hi all..

firstly loving the helicon focus software! so I treated myself to a WFT E7 unit so that i could use the remote software also.

after many attempts I have finally got the setup working but its pretty flakey, it keeps dropping the connection.

I'm connected as follows : camera Canon 5DSr (latest firmware) cabled to the WFT E7B (latest firmware).
I've then created a hotspot from my iPhone and synced the camera Wifi to that.

Helicon remote works for a period, then drops the connection.

I have disabled the 'auto power off' setting but still the link keep dropping.

any thoughts??

note it does the same over the house Wifi network too.

This is not something we're aware of and have a solution readily available.
The connection to iPhone hotspot certainly should work, in theory, but it's a bit... exotic. Have you tried the other way around? Camera in the Smartphone mode hosting its own Wi-Fi network that iPhone connects to?